Dennison Capen Group Realty
covid-19 Protocol
March 17th, 2022
The well-being and health of our team members, clients, and vendors are our highest priority. During these uncertain times, we want you to be aware of the extra precautions we are taking to help prevent the spread of the novel Coronavirus and comply with Oregon’s most recent state guidelines.
Below are the current actions we’re taking to prevent the spread of COVID-19:
Our Offices | The Keller Williams Portland Central offices are reopened to the general public and staff and follow all state health guidelines. Our entire team is vaccinated, and most of our team is still working remotely by telework to continue the day-to-day business. In the event meeting inside our offices is necessary, individuals are encouraged to wear a mask and respect social distancing. Sanitation stations and disposable protective gear are available at the Keller Williams Portland Central front desk.
Client Communication | Most communication between our team and clients will be held by video or phone conferencing. However, when necessary to meet in person, our team member(s) will respect social distancing and, on request, wear a face-covering indoors. Before in-person meetings, all clients will be asked if they are or have recently been sick and if anyone in their household is or has recently been ill. Our team members reserve the right to refuse in-person meetings if there has been a recent history of illness in the household.
Open Houses | Open houses for our listings will be determined by the seller of the property. We will provide hand sanitizer to all attendees before entering the home and limit the capacity to adhere to the most up-to-date social distancing guidelines. All attendees will be required to provide their names and contact information for tracing purposes. Any public health procedures in place will be displayed on signs around the home to encourage proper adherence. We will continue to offer 3D Virtual Tours through Matterport to allow individuals to tour a property from the comfort of their own home, and we’ll utilize other creative marketing mediums when necessary to further the property viewing experience.
Property Tours | Property tours of our listings will be determined by the seller of the property. If a seller chooses to allow home showings, they may be required to sign a document agreeing that they are comfortable with property tours in their home. Homes that offer property tours will be equipped with cleaning supplies and hand sanitizer during showings. All showing procedures will be displayed on signs around the house to encourage proper adherence. A single property flyer will display in a washable frame for additional property details. Agents can scan the QR code on the flyer with their phone to view property details as they tour.
Property Showings | All our buyer agents are currently offering showings. If you wish to see a property, you may be required to sign a document indicating you’re comfortable with touring the home. Clients and agents must respect social distancing, and on request, masks may be necessary indoors. We will provide hand sanitizer to use in the property.
Vendors | Our team members will work remotely with vendors for onsite work. If we are needed in person, all previously mentioned social distancing procedures will be strictly adhered to. Before agreeing to work with a vendor, we will present you their current policies related to the most recent Executive Order.
We remain committed to advocating for your best interests during this global health crisis and will continue to adjust our business practices. Thank you for your continued support during this time.
Note: The above actions are subject to change based on future Executive Orders, do not represent official guidance from the government, and may not be comprehensive. For up to date guidance from the state of Oregon regarding the coronavirus visit https://govstatus.egov.com/or-oha-covid-19